Central, window, portable, or a furnace sharing the same drain line — the cause is different for each, and so is the fix. Find your unit below.

The window-unit tilt shown above applies to most units — but check your manual first. Many newer models are built to drain while sitting level, and some manufacturers specifically say not to tilt them.
The cause is genuinely different by unit type — a fix that works on a window unit will not touch a clogged central-AC drain line.
What to do: Find the drain line where it exits outside — usually a white PVC pipe near the outdoor unit. If nothing drips from it while the AC runs, it is clogged, not leaking at the source.
What to do: Check the tilt first — but check your manual before adjusting anything. Many newer units are designed to sit level, and some manufacturers specifically say not to tilt them.
What to do: Check whether your model self-evaporates or needs manual emptying. Most portable units need the tank emptied every few days in humid conditions.
What to do: If the leak only happens when the AC is running, not the furnace, the shared drain line is almost certainly the cause — see below.
In a lot of homes, the furnace and the air conditioner are not separate systems as far as condensate is concerned. The AC evaporator coil often sits directly on top of, or right beside, the furnace inside the same air handler cabinet — and the two frequently share a single drain line out to the exterior.
When that shared line clogs, the water backs up and shows up around the furnace, even though the furnace itself did nothing wrong. It is one of the most commonly misdiagnosed leaks in a home — people call about the furnace, and the actual problem is a drain line it merely happens to share.
This is the fix for the most common cause on central systems, and the same fix for a furnace leaking because of a shared line. Two methods — start with the vacuum.
AC leaks are easy to miss because the unit is often in an attic, a closet, or above a ceiling. By the time it is visible, it has usually been going a while.
Responsibilities vary by lease and by local law, so treat this as practical guidance rather than a legal answer — but the split is usually along these lines.
Photos of the leak and any damage, the date you first noticed it, and a written maintenance request rather than a verbal one. If the leak later turns into a dispute about who pays for damage, a dated written record is the thing that settles it.
EPA guidance recommends drying wet materials within 24 to 48 hours specifically because mold can begin growing in that window. It is a planning benchmark, not a hard trigger, but it is the number worth acting inside of rather than testing.
If your air handler is in an attic, treat a leak as more urgent than the same leak from a ground-floor closet. Attic leaks are easy to miss until they show up as a stain or sag on the ceiling below — by which point real damage has already happened.
Water damage is water damage regardless of source. The average US water-damage insurance claim runs $13,954 — a condensate leak that soaks drywall or subfloor for weeks is not exempt from that math just because it started small.
An AC leak is the strongest case for a sensor of any appliance in the house — precisely because the unit is usually somewhere you never look.
In the secondary drain pan under the air handler, if your system has one, or directly on the floor beneath it. That pan exists specifically to catch an overflow — a sensor sitting in it tells you the moment the primary drain has failed.
A leak in a ground-floor closet gets noticed in hours. The same leak in an attic gets noticed when the ceiling below stains — potentially weeks later, with the damage already done. If your air handler is in an attic, a sensor is worth more than it is anywhere else in the house.
An air handler leak is the classic case for a sensor rather than a valve: the water is coming from condensate, not your supply line, so a main-line shut-off will not stop it. What you want is to find out before the ceiling stains.
The right shape of product for an attic air handler — cheap enough to place several, loud enough to notice, and nothing to plumb in.
Straps to your meter and watches whole-home flow. Useful for the supply-side leaks a condensate sensor will never see.
For supply-line protection alongside your condensate sensors — it cannot stop a condensate leak, and no main-line valve can.
That points squarely at the condensate drain line. Central AC removes humidity from the air as it cools, and that water has to go somewhere — normally down a drain line to the outside. Algae and mold build up inside that line over time and eventually block it, so the water backs up and finds another way out, usually through the drain pan overflow. It only shows up when the system is running because that is the only time it is actually producing condensate.
In many systems, the furnace and the AC evaporator coil sit in the same air handler and share a single condensate drain line — the coil is often mounted directly above or beside the furnace. If that shared line clogs, the water has to come from somewhere, and it commonly shows up around the furnace even though the furnace itself is not the source. This is one of the most misdiagnosed HVAC leaks: people replace or service the furnace when the actual problem is the drain line the two systems share.
For a short time while you diagnose it, generally yes — a condensate leak is not usually a safety hazard the way a refrigerant or electrical problem would be. But keep water away from any electrical components, and don't let it run long enough to soak drywall, subfloor, or a ceiling below the unit. If the unit is in an attic, treat it as more urgent — attic leaks often go unnoticed until there is visible ceiling damage.
EPA guidance recommends drying wet materials within 24 to 48 hours specifically because mold can begin growing in that window on damp drywall, wood, or insulation. That is a planning benchmark, not an exact trigger — it depends on temperature and humidity — but it is the number worth planning around rather than waiting to see what happens.
Often, yes. The common DIY approach is to locate the drain line access point (usually a T-shaped fitting near the indoor unit) and clear it with a wet/dry vacuum from the outside termination point, or flush it with a cup of distilled vinegar to break down algae growth. If the clog keeps coming back, or you find standing water inside the unit itself, that points to something beyond a routine clean and is worth a technician visit.
The commonly cited range is a quarter to a half inch of drop toward the outside across the depth of the unit — enough for gravity to carry condensate out the rear drain holes, not so much that it stresses the mounting or unbalances the internal drain pan. But check your manual first: many newer window units, particularly inverter and U-shaped models, are designed with internal drainage that works with the unit level, and some manufacturers explicitly instruct not to tilt them. If your unit is one of those and it is leaking, tilting it is not the fix.
That depends on your lease and your local tenancy laws, so this is not legal advice — but practically, clearing a blocked drain line on a unit you control is usually reasonable tenant maintenance, while anything involving the building's central HVAC, a failed condensate pump, or resulting water damage is normally the landlord's. The useful move either way is to document it early: photos, the date you noticed it, and a written maintenance request rather than a verbal one.
EPA guidance recommends drying wet building materials within 24 to 48 hours specifically because mold can begin growing on damp drywall, wood and insulation in that window. This is a planning benchmark, not an exact trigger — EPA's own guidance notes it depends on temperature and humidity, and mold may occur even inside the window or may not occur outside it.
Source for the average water damage and freezing claim ($13,954) and for water damage's share of all homeowners claims.
Figures on this page are quoted from the sources above. Where a number is widely repeated online but could not be traced to a primary source, it is not published here. Found something wrong? Tell us and we will correct it.